Nodal Officers in respect of Public Grievance Redressal and Banking Ombudsman Scheme

Click here to download Complaint Format

Principal Grievance Redressal Officer at Head Office/Nodal Officer for Banking Ombudsman Scheme at Head Office :

Name of Zone

Name & Address of the Grievance Redressal Officer/

Nodal Officer for Banking Ombudsman Scheme

Name & Designation

Address

Contact No.

Ahmedabad

Mr. S.C. Sharma, Chief Officer

Zonal Ofifce, UCO Bhavan, Near Sanyas Ashram, Ashram Road, Ahmedabad-380009


Tel.No. 079- 2657-6451,

FAX: 079-2657-9450

e-Mail : zo.ahmedabad@ucobank.co.in

Ajmer

Mr. B.L.Mittal, Deputy Chief Officer.


Zonal Office, Khailand Market, Ajmer-305001


Tel.No.0145-2622660/ 2622884/2424018

Fax: 0145-2429552

e-Mail :
zo.ajmer@ucobank.co.in

Bangalore

Mr. A.K. Das, C.O.


Zonal Office,13/22,IInd Floor, Kempegowda Road, Bangalore-560009


Tel.No.9448053361

Fax: 080-2225-7595

e-Mail :
zo.blr@ucobank.co.in

Bareilly

Mr. D.S. Garbyal, Deputy Chief Officer


Zonal Office,35-A/8 Rampur Garden,Bareilly-243001


Tel.No.9411089840

Fax: 0581-2510835

e-Mail :
zo.bareilly@ucobank.co.in

Begusarai

Mr. Balmiki Sahu, Deputy Chief Officer (SPC Head)


Zonal Office,

Sona Jageshwar Complex, Traffic Chowk , Begusarai-851101


Tel.No.06243-213045 Mobile 9470029277

Fax: 06243-210495

e-Mail : zo.begusarai@ucobank.co.in

Bhagalpur

Mr. A. K. Verma, Chief Officer,


Zonal Office, Central Jail Road, Jawaripur, Bhagalpur -812001

Tel. No. 0641-2610641, Mob. 9470018039

Fax; 0641-2611217

e-Mail : zo.bhagalpur@ucobank.co.in

Bhopal

Mr. M.R. Khapekar, Asstt.Chief. Officer

(Official Language)


Zonal Office,

Tava Complex, Vitthal Market,E-5 Arera Colony, Bhopal-462016

Tel.No. 0755-2466270

Fax: 0755-2466631

e-Mail :
zo.bhopal@ucobank.co.in

Bhubaneswar

Mr. T. Bhattacharjee, Chief Officer


Zonal Office,C-2,Ashok Nagar, Unit-II,

Bhubaneswar-751009


Tel. No. 0674-2531187

Mobile 9937376672

Fax: 0674-2531448

e-Mail :
zo.bbsr@ucobank.co.in

Burdwan

Mr. R.N. Chakraborty,

Chief Officer

(B.H.-PS)


Zonal Office, Town Hall Para, G.T. Road,

Burdwan-713101


Tel.No.0342-2568687

Mobile 9830785668

Fax: 0342-2662338

e-Mail :
zo.burdwan@ucobank.co.in

Chandigarh

Mr. S.C. Maheshwari,

Chief Officer


Zonal Office,3rd Floor, SCO 55-57, Sector 17B, Chandigarh-160017

Tel.No.0172-2711090

Fax: 072-2703016

e-Mail :
zo.chng@ucobank.co.in

Chennai

Mr. J.K. Pattanaik,

Asstt. General Manager


Zonal Office,

328,Thambu Chetty Street, Chennai- 600001


Tel.No.044-4340 5545

Fax: 044-25341365/43405575

e-Mail :
zo.chennai@ucobank.co.in

Cuttack

Mr. P.K. Tripathy, Dy. Chief Officer (P & D Deptt.)


Zonal Office, Kanika Chhak,Tulsipur,Cuttack-753008


Tel.No.0671 2301275

Mobile 9178369072

Fax: 0671-2301068

e-Mail :
zo.cuttack@ucobank.co.in

Dharamshala

Mr. Rakesh Dogra, SPC-Head


Zonal Office, Shyamnagar,

Dharamshala-176215


Tel. No.01892-203280

Mobile 098050-70736

Fax: 01892-222429

e-Mail :
zo.drmshala@ucobank.co.in

Ernakulam

Mr. K.Jagadeesh, Dy. Chief Officer.


Zonal Office,39/3720 F.S.R. Complex, Ravipuram Road,Ernakulam,

Cochin-682016


Tele. No. 0484-2356642

e-Mail :
zo.tvpuram@ucobank.co.in

Guwahati


Mr. S. Kalita

Asstt. General Manager

Zonal Office, Mani Ram Dewan Road, P.O. Sipukhuri,

Guwahati – 781003


Tele. No. 0361-2660531

Fax: 0361-2663779

e-Mail :
zo.guwahati@ucobank.co.in


Howrah

Mr. Gopal Mahapatra, Chief Officer


Zonal Office,P-18 Dobson Lane,1st Floor,Howrah-711101


Tel. No.033-2666-0933

Mobile 9830670641

Fax: 033-2666-0440

e-Mail :
zo.howrah@ucobank.co.in

Hyderabad

Mr. B.V. Jagadeeswer Rao, Chief Officer


Zonal Office,8-2-64 Ground Floor,Road No.10, Banjara Hills,

Hyderabad 500034


Tel.No.040-23372345,

Mobile 09989621080,

Fax: 040-2330-5555

e-Mail :
zo.hybd@ucobank.co.in

Indore

Mr. C.S. Tiwari,

Chief Officer


Zonal Office,380 Saket Nagar, Indore -452001


Tel.No.0731-2561417,

Mobile 09826185674

Fax: 0731- 2560879

e-Mail :
zo.indore@ucobank.co.in

Jaipur

Mr. M.K.Yadav, Chief Officer

(SPC)


Zonal office, “Arcade International” Ajmer Road,

Jaipur-302006


Tel.No.09460762205

Fax: 0141-2226163

e-Mail :
zo.jaipur@ucobank.co.in

Jalandhar

Mrs.Kiran Singhal, Dy. Chief Officer

(Planning & Dev.)


Zonal Office,

51, Mahavir marg,

Jalandhar - 144001


Tel.No.0181-2227401

Fax: 0181-2226099

e-Mail :
zo.jlndhar@ucobank.co.in


Jodhpur

Mr. Dalip Singh, Chief Officer


Zonal Office,G-79 Shastri Nagar,

Jodhpur-342003


Tel.No.0291-2633723

Mobile 099833 34409

Fax: 0291-2433039

e-Mail :
zo.jodhpur@ucobank.co.in


Jorhat


Mr. S.B.Mazumdar, Chief Officer,

SPC, Head,


Zonal Office, T.R.Phukan Road,

Jorhat -785001

Tel. No. 0376-2309222

Fax: 0376-2321130/2309671

e-Mail :
zo.jorhat@ucobank.co.in

Kolkata

Mr. J.K.Mitra, Asstt. General Manager,


Zonal Office,4/1 Red Cross Place,1st Floor,

Kolkata-700001

Tel.No.033-2231-7382

Fax: 033-2210-8255

e-Mail :
zo.kolkata@ucobank.co.in

Lucknow

Mr. Avinash Sethi, Dy. Chief Officer

(Planning & Dev)



Zonal Office, Skylark Building,38,Nawal Kishore Road,

Lucknow-228001

Tel.No.0522-2615437

Mobile 9027924107

Fax: 0522-2625432

e-Mail :
zo.lucknow@ucobank.co.in

Mumbai

Mr. B.B.Bhatia, Asstt. General Manager,


Zonal Office, Mafatlal Centre, Second Floor, Nariman Point,

Mumbai-400021.


Tel.No.022-40544530

Mobile 9819218240

Fax: 022-2282-1187

e-Mail :
zo.mumbai@ucobank.co.in

Nagpur

Mr. R. Charles Bell, Chief Officer,


Zonal Office, Jaika Motors Building,

3rd Floor, Post Box No.1, Commercial Road,

Civil Lines, Nagpur -440001

Tel . No. 0712-2524990, 2522397 Fax: 0712-2543963

e-Mail :
zo.nagpur@ucobank.co.in

New Delhi

Mrs. Rita Vohra, Asstt. General Manager


Zonal Ofifce,5 Parliament Street,

New Delhi-110001


Tel.No.011-23736132

Mobile 09868221941

Fax: 011- 2372-1345

e-Mail :
zo.newdelhi@ucobank.co.in

Patna

Mr. R.B. Sahay,

Chief Officer


Zonal Office,Block A,4th Floor,Maurya Lok Complex,

New Dak Bungalow Road, Patna-800001.

Tel.No.0612-2226923

Fax: 0612-2226923

e-Mail :
zo.patna@ucobank.co.in

Raipur

Mr.R.R. Pradhan,

Chief Officer.


Zonal Office, Chhattisgarh Eye Hospital,

Raipur(CG)-492006


Tel.No.0771-4028822

Fax: 0771-2423913

e-Mail :
zo.raipur@ucobank.co.in

Ranchi

Mr. U.P. Srivastava, Chief Officer


Zonal Office,Sainik Market, Main Road, Ranchi, Jharkhand - 834001


Tel.No.0651-2330265

Fax: 06512330152

e-Mail :
zo.ranchi@ucobank.co.in

Salt Lake

Mr. Nirmal Krishna Roy,

Asstt. Chief Officer


Zonal Office,3&4 DD Block, Salt Lake, Sector-1,

Kolkata-700064


Tel..No.033-2358-5747

Fax: 033-2337-0686

e-Mail :
zo.saltlake@ucobank.co.in

Sambalpur

Mr.S.K.Sharma, Chief Officer

(SPC)


Zonaloffice,18/1 Ainthapali Road,Budharaja, Sambalpur-768004


Tel.No.0663-2541320

Fax: 06632541443

e-Mail :
zo.sblpur@ucobank.co.in

Shimla

Mr. Lalit Prakash, Asstt. Chief Officer



Zonal Office, Himland Hotel, Circular Road

Shimla -171001

Tel. No. 0177-2623351

Mobile No. 09418857426

Fax: 0177-2625061

e-Mail :
zo.shimla@ucobank.co.in

Suri

Mr. B.K.Jana, Dy.Chief Officer.


Zonal Office,Near Circuit House,Dumka Road, Suri

Birbhum-731101


Tel.No.03462-255539 Mobile 9434003494

Fax: 03462-255718

e-Mail :
zo.suri@ucobank.co.in

Varanasi

Mr. Trilok Kumar, Dy. Chief Officer


Zonal Ofifce,B-27/92-5,Jawahar Nagar, Bhelupura,

Varanasi-221010


Tel.No.0542-2277435

Fax; 0542-2275798

e-Mail :
zo.varanasi@ucobank.co.in

Principal Grievance Redressal Officer at Head Office/Nodal Officer for Banking Ombudsman Scheme at Head Office

Sh. P.K. Sharma, General Manager,
General Administration & Customer Service
Department, 1B, Russel Street,
Kolkata – 700071
Tel. no. 033-2226-6458
Fax : 033-2226-6459
e-mail : hogad.calcutta@ucobank.co.in

Name & Address of Functional Head for :

Retail Banking

Sh. S.K. Dey Purkayastha, General Manager
Retail Banking & Corporate Communication
Head Office, 2nd Floor, 10 B.T.M. Sarani,
Kolkata – 700001
Tel. no. 033-2215-5735
Fax : 033-2221-5884
e-mail : horetail.calcutta@ucobank.co.in

Small enterprises/Priority Sector/ RRB

Sh. E. Shivalingam, General Manager
Small Enterprises/PS/RRB
Head Office, 3rd Floor, 10 B.T.M. Sarani, Kolkata – 700001
Tel. no. 033-2235-1317
Fax; 033-2235-0412
e-mail : hopscredit.calcutta@ucobank.co.in
e-mail : hose.calcutta@ucobank.co.in

Information Technology Department

Sh. S.C. Dhole, General Manager
Deptt. of Information Technology
3&4,DD Block, Sector-1, Salt Lake,
Kolkata - 700064
Tel. no. 033-2359-5607
Fax; 033-2358-2635
e-mail : hodit.calcutta@ucobank.co.in

Flagship Corporate Department

Sh. A. Mishra, General Manager
Flagship Corporate Department
5th , Floor, 10 B.T.M. Sarani,
Kolkata – 700001
Tel. no. 033-2235-8392
Fax; 033-2235-8048
e-mail : hocad.calcutta@ucobank.co.in

Mid Corporate Department

Sh. C.S. Vardarajan, General Manager
Mid Corporate Department
6th , Floor, 10 B.T.M. Sarani,
Kolkata – 700001
Tel. no. 033-2235-5007
Fax; 033-2235-9503
e-mail : homcu.calcutta@ucobank.co.in

Name and address of Executive Directors

Sh. V.K. Dhingra, Executive Director
Head Office, 8th Floor, 10 B.T.M. Sarani,
Kolkata – 700001
Tel. no. 033-2225-4854
Fax; 033-2225-7353
e-mail : edsec.calcutta@ucobank.co.in

Sh. B.M. Mittal, Executive Director
Head Office, 8th Floor, 10 B.T.M. Sarani,
Kolkata – 700001
Tel. no. 033-2225-6547
Fax; 033-2225-6546
e-mail : edsec2.calcutta@ucobank.co.in

Name and address of Chairman & Managing Director

Sh. S.K. Goyal, Chairman & Managing Director
Head Office, 8th Floor, 10 B.T.M. Sarani,
Kolkata – 700001
Tel. no. 033-2225-4094
Fax; 033-2225-3986
e-mail : cmdsec.calcutta@ucobank.co.in

 

Address and Area of Operation of Banking Ombudsman

Centre

Contact details of the Office of
Banking Ombudsman

Area of Operation

Ahmedabad

Shri P.K.Brahma
C/o Reserve Bank of India
La Gajjar Chambers,
Ashram Road,
Ahmedabad-380 009
Tel.No.079- 26582357, 079-26586718
Fax No.079-26583325
email: bogujarat@rbi.org.in

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Bangalore

Shri. K.R.Ananda
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bangalore-560 001
Tel.No.080-22210771, 080-22275629
Fax No.080-22244047
email: bobangalore@rbi.org.in

Karnataka

Bhopal

Shri B.P.Kanungo
C/o Reserve Bank of India
Hoshangabad Road,
Post Box No.32,
Bhopal-462 011
Tel.No.0755-2573772, 0755-2573776
Fax No.0755-2573779
email: bobhopal@rbi.org.in

Madhya Pradesh and Chattisgarh

Bhubaneswar

Shri P.K.Jena
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
Tel.No.0674-2396207, 0674-2396008
Fax No.0674-2393906
email: bobhubaneswar@rbi.org.in

Orissa

Chandigarh

Smt. Balbir Kaur
C/o Reserve Bank of India
New Office Building
Sector-17, Central Vista
Chandigarh-160 017
Tel.No.0172-2721109, 0172-2721011
Fax No.0172-2721880
email: bochandigarh@rbi.org.in

Himachal Pradesh, Punjab and Union Territory of Chandigarh

Chennai

Shri S.Gopalakrishnan
C/o Reserve Bank of India,
Fort Glacis,
Chennai 600 001
Tel No.044-25399170, 044-25395964
Fax No.044-25395488
email: bochennai@rbi.org.in

Tamil Nadu, Union Territories of Pondicherry and Andaman and Nicobar Islands

Guwahati

Shri K.R.Das
C/o Reserve Bank of India
Station Road,
Pan Bazar
Guwahati-781 001
Tel.No.0361-2542556, 0361-2540445
Fax No.0361-2540445
email: boguwahati@rbi.org.in

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

Hyderabad

Dr. (Smt.) Deepali Pant Joshi
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad,
Hyderabad-500 004
Tel.No.040-23210013, 040-23243970
Fax No.040-23210014
email: bohyderabad@rbi.org.in

Andhra Pradesh

Jaipur

Shri Rajendra Singh
C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road, Post Box No.12,
Jaipur-302 004
Tel.No.0141-2570357/0141-2570392
Fax No.0141-2562220
email: bojaipur@rbi.org.in

Rajasthan

Kanpur

Shri B.K.Bhoi
C/o Reserve Bank of India
M.G. Road, Post Box No.82
Kanpur-208 001
Tel.No.0512-2361191/0512-2310593
Fax No.0512-2362553
email: bokanpur@rbi.org.in

Uttar Pradesh (excluding District of Ghaziabad) and Uttaranchal

Kolkata

Shri C.V.George
C/o Reserve Bank of India
15, Nethaji Subhas Road
Kolkata-700 001
Tel.No.033-22306222/033-22305580
Fax No.033-22305899
email: bokolkata@rbi.org.in

West Bengal and Sikkim

Mumbai

Smt. Rashmi Fauzdar
C/o Reserve Bank of India
Garment House,
Ground Floor,
Dr. Annie Besant Road,
Worli, Mumbai-400 018
Tel.No.022-24924607/022-24960893
Fax No.022-24960912
email: bomumbai@rbi.org.in

Maharashtra and Goa

New Delhi

Shri H Kulshreshtha
Banking Ombudsman
Reserve Bank of India Building
2nd Floor, 6, Sansad marg
New Delhi - 110001
Tel No. 011-23725219/23710882/23725445
Fax No. 011-23725218
email: bonewdelhi@rbi.org.in

Delhi, Haryana, Jammu and Kashmir and Ghaziabad district of Uttar Pradesh

Patna

Shri C C Mitra
C/o Reserve Bank of India,
South Gandhi Maidan,
Patna-800 001
Tel.No.0612-2322569/2323734
Fax No.0612-2320407
email: bopatna@rbi.org.in

Bihar and Jharkhand

Trivandrum

Smt. Suma Varma
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
Tel.No.0471-2332723/0471-2329676
Fax No.0471-2321625
email: bothiruvananthapuram@rbi.org.in

Kerala and Union Territory of Lakshadweep


Click here to download the Questionnaire on Customer Service Rating

Go Top