Pension Payment to Central Govt/State Govt./Ministries/Departments

To get pension the retiring employee has to start the process prior to retirement.

In the process the employee has to open account with any branch of UCO Bank, if required with spouse (which is permitted now) and has to provide the account number to the Department from which he/she retires.

He/she has to fill up the account details in the pension papers. While opening account the retiree has to give his/her Aadhaar Number, PAN number, mobile number and email_id (if available). PAN No. will enable correct accounting of the Pensioner's TDS. Aadhaar number will facilitate submission of digital life certificate.

On receiving the PPO the prospective pensioner has to approach the branch where from the pension is to be availed. He/she has to submit undertakings and Life Certificate. On receiving the required documents from the prospective pensioner, after completion of data entry at Branch/CPPC, pension shall be credited to the pensioner's account.

In November month every year the pensioner is required to submit his/ her life certificate to enable the Bank to pay pension continuously.

Central Government Pension

Central Civil, Defence, Telecom, Postal and Railway Pensions are paid through Central Pension Processing Centre (CPPC) Branch located at Somalwar Bhawan, (1st Floor) Mount Road, Extension, Nagpur, Maharashtra -440 001 PHONE: 0712-2559919, 2559969, 2549910, 2541100 FAX: 0712-2541100

Central Pension Processing Centre (CPPC)

Pensioners are our valuable and worthy customers. The Bank is committed to provide best of the customer service to them. We value their role in the nation building. As Senior Citizens of the country, we recognize their valuable contribution. With a view to provide better and complaint free service to all pensioners, UCO Bank has centralised the payment of pension throughout the country at all pension paying branches from the CPPC. The CPPC is located at Somalwar Bhawan, (1st Floor) Mount Road, Extension, Nagpur, Maharashtra -440 001 PHONE: 0712-2559919, 2559969, 2549910, 2541100 FAX: 0712-2541100

It undertakes the calculation of the pension for the pensioners drawing pension from our Bank. Changes in pension paying parameters including revised DA, Arrears of DA etc. are also made centrally. Further, pension is credited to individual customer accounts online directly through CPPC subject to completion of all compliances and receipt of Life Certificate.
Through creation of pool of specialized officers at CPPC, we are striving for timely and accurate payment of pension to all categories of pensioners as well as redressal of grievances of the pensioners.

For redressal of Pensioners' grievances they can write to Chief Manager, CPPC, and Pensioners can also contact us via. Email at cppcna@ucobank.co.in

DIGITAL LIFE CERTIFICATE (JEEVAN PRAMAAN)

Government of India, on 10th November, 2014 has launched "Jeevan Pramaan" an "Aadhar based Digital Life Certificate" for pensioners. This initiative is in addition to the existing system of physical submission of Life Certificate by pensioners at the pension disbursing branches or any branch of the Bank at his convenience.

Pensioner can visit a nearby CSC center, Bank Branch or any Government office whose details are provided under "locate center" on jeevanpramaan.gov.in and bio-metrically authenticate his / her life certificate in real time by giving his/her Aadhar number and other pension details related to their pension bank account.

After successful submission of digital life certificate, pensioner will get a sms on his/her mobile giving the transaction id. Pensioner will be able to download computer generated life certificate from http://jeevanpramaan.gov.in/using this transaction id for their records.

Physical Life Certificate will continue to be accepted from pensioners if preferred by him / her.

Since the entire process is primarily Aadhar based, digital life certificate submitted by the pensioner can be authenticated only when pensioners' accounts are seeded with their Aadhar Number.