1. What is UCO WhatsApp Banking?
- UCO WhatsApp Banking is a secure Delivery channel that provides basic Banking services to people through WhatsApp Chat-bot.
2. What are the Benefits of UCO WhatsApp Banking?
- Available 24X7
- User Friendly
- Easy to use
- Safe & Secure
- Available in Multilingual (Hindi & English)
3. How to subscribe for UCO WhatsApp Banking?
- Add the UCO WhatsApp Banking Number 90880-15560 to your contact list
- Start a conversation by sending Hi through WhatsApp to said number from your registered mobile number.
- Non customers can also subscribe by sending Hi from their mobile number for availing limited services.
- You will be automatically subscribed for the services.
4. How to use UCO WhatsApp Banking?
- Type Hi for displaying the main menu.
- Type respective option key/keyword for availing the desired service.
5. What are the services available in UCO WhatsApp Banking?
1. Balance Enquiry
2. Mini Statement
3. Digital Platform
- Retail Customers:
- Debit Card (Apply for Personalised Debit Card )
- Mobile Banking (Product Information with Link)
- Merchant:
- POS (Product Information & Lead Generation)
- Soft POS (Product Information & Lead Generation)
- UPI QR (Product Information & Lead Generation)
- Payment Gateway (Product Information & Lead Generation)
- Fee Collection Module (Product Information & Lead Generation)
4. Home/Car Loan (Product Information & Lead Generation)
5. ATM Locator (Search based on Pincode, Branch name, Locality name etc.)
6. Is UCO Whatsapp Banking secure?
- Yes, UCO Whatsapp Banking is secured .
- All messages are secured with end to end encryption.
- You need not enter any confidential information such as PIN or password in WhatsApp Banking.
7. I am not a UCO Bank Customer. Can I still use UCO WhatsApp Banking?
- Yes, non customers can also use UCO WhatsApp Banking for following services:-
A) Instant Account Opening with UCO Pay Plus (Download link)
B) Digital Platform onboarding for Merchants:
- POS (Product Information & Lead Generation)
- Soft POS (Product Information & Lead Generation)
- UPI QR (Product Information & Lead Generation)
- Payment Gateway (Product Information & Lead Generation)
- Fee Collection Module (Product Information & Lead Generation)
c) Home/Car Loan (Product Information & Lead Generation)
D) ATM Locator (Search based on PIN Code, Branch name, Locality Name etc.)
8. Are any charges applicable for using UCO Whatsapp Banking?
- No, At Present, no charges are applicable for using UCO Whatsapp Banking.
- However, as per your data plan, charges related to telecom provider will be applicable by them.
9. Any Complaint/ Grievance Support is there in UCO WhatsApp Banking?
- Customers can lodge their grievance/complaints through: Email id: digital@ucobank.co.in
Toll Free Number: 1800-103-0123
