Code of commitment to Customers

Code of commitment to Customers

Fixed Deposit Account Rules

Savings Bank Account Rules

Compensation Policy(2015-16)

Loan policy Document for MSE

Policy on Management / Restructuring of MSME Stressed Assets

Policy on Centralized Grievances Redressal Mechanisms for Govt. Pensioners

Policy on Collection of Domestic Cheques / Instruments

Customer Grievance Redressal Policy

Policy on Bank Deposits

Salient Features: Deceased Claim Settlement

Policy on Unclaimed Deposits

Customer Right Policy

Business Responsibility Report